Shipping & Delivery Information
Delivery Within Australia
We will make every effort to delivery our products within 1-2 days from receipt of order. It is the responsibility of the customer to inform Sirens Hair Extensions if an order does not arrive. We will not be held responsible for any delay occurred by Australia Post. With our terms and conditions you agree that late delivery does not constitute a failure of our agreement and does not entitle you to a cancellation of an order.
Packages and Parcels are sent by Express Post/ Registered Mail which will require a signature at the delivery address. A signature will be required on delivery. If no-one is in attendance Australia Post will leave a card asking you to drop into your local Post Office to pick up and sign for your delivery.The current Australia Post postage rate will be applied to checkout.
After ordering online, you will receive an email confirmation containing your order number and details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. Once your payment has been received and cleared we will post your goods to your nominated address.
If you wish to query an order delivery please contact us by phone or email.
Orders Under $150.00 – $5.00 (Standard Mail)
or $15.00 (Express Post + Registered Mail)
Orders Over $150.00 – FREE DELIVERY
International Delivery, Outside Of Australia
Sirens delivers to the following countries only.
- United Kingdom
- United States Of America
- New Zealand
Please allow a minimum of 10 days after the posting date to allow for the travel time and and custom checks made by your country of destination.
For Orders Under $150.00 – $18.00 (Airmail International Post)
For Orders Over $150.00 – FREE DELIVERY
International Duties and Taxes
The prices listed on this website do not include relevant overseas duties and other custom charges that the package may incur when entering the country of destination. In most cases Duty has not been requested however please contact your customs agency to determine any taxes and duties that may become due. These charges may vary from country to country and is not covered by Sirens Hair Extensions.
Standard base shipping rate will be applied to checkout.
Orders Placed On Weekends or Public Holidays
Unfortunately we cannot guarantee next day delivery to Australian residents for orders received over the weekend or public holiday. This is because Australia Post delivers Mon-Fri only. Orders placed over the weekend or public holidays can be expected to be received by the 2nd working day following Australia Post deliveries recommencing.
For International orders, we will post your package/ parcel on the first working day following a weekend or public holiday.